A list of customer testimonials and referrals, commending Tidewater Gutters on its professional service and workmanship

One of Tidewater Gutters’ many colorful "cut trucks", containing a custom leaf free gutter molding machine

"No Cleaning - No Clogging!"

Tidewater Gutter Services has been serving Virginia residents since 2000 - and has already accumulated numerous customer testimonials in the process! What makes us different than the next guttering contractor? Simpleour industry leading product (the most advanced gutter system on the market), our attention to detail, and a serving attitude. In an age where good customer service is increasingly hard to find, Tidewater Gutter Services' office staff and installation crews will go out of their way to make you happy. It's our company policy.
From your initial call to our final visit, we're confident that you'll find our K-Guard Leaf-Free Gutter System and professional service to be the best. Here's what our many customers have had to say!

To Whom It May Concern:

"I fell off my roof one too many times. Now, with the installation of K-Guard's leaf free system, I'll never have to clean out my gutters again!

Thank you, Tidewater Gutter Services!"

Sincerely,

D. Morgan
Yorktown, VA

Gentlemen:

"Yesterday, your team completed my gutter system. It looks great! The gutters gave 'this old house' a new facelift. The four guys on the team did a fantastic job and were so nice and polite. Thanks again for a great job!"

Sincerely,

M. Disharoon
Chesapeake, VA

Dear Tidewater Gutter Services,

"The K-Guard Leaf-Free Gutter System you showed me is working out very nicely. Thank you for taking the time and explaining this system. Even after the recent hurricane (Isabel), we experienced no problems with the way the gutter works and we were delighted to see that it remained intact, even against 85 mile per hour winds!

I was also pleased with the quality and professionalism of your work crew. They are clearly very experienced and were able to complete the job in the one day time period you estimated. They also did a great job with the cleanup.

I've got to tell you that I couldn't be more pleased with my experience with your fine company. I've now got a great leaf free gutter (so no more climbing onto the roof with our hose) and it was all accomplished at a very reasonable cost. Our home now looks 100% better, as well! Thank you again."

Sincerely,

D. Thornton
Virginia Beach, VA

Gentlemen:

"In May of this year, Tidewater Gutter Services installed the exclusive K-Guard Leaf Free Gutter System. Not only does it do a superb job of keeping debris out of the gutter, it has enhanced the appearance of my home.

Unfortunately, I was out of town on the day the installation was made or I would have personally talked to the crew who did the job. I am well satisfied with the overall results! Your estimator, when I contracted the job, was also very personable and knowledgeable. Please thank him and the installation crew."

C. Neumann
Virginia Beach, VA

To Tidewater Gutter Services & Crew,

"I would like to extend my greatest THANK YOU to your wonderful company. About two months ago, we purchased a new home. After 30 days in our new home, we suffered a horrible setback. Our basement had a major flood. This put a strain on me and my wife, both mentally and financially.

After thinking the situation over with my inlaws, we thought new gutters might help combat the problem. I called Tidewater Gutter Services at approximately 7:00am and explained the situation. I spoke with one of your sales reps. He stated he would be able to get us an estimate within the next hour. Low and behold, he was true to his word.

The estimate was both fast and right within our budget. I then contacted him for installation. We had our new gutters installed within one week and we were 100% SATISFIED!!!! This major purchase was easy and done professionally by Tidewater Gutter Services. I would also like to extend a sincere thank you to your production manager. He was there to answer our questions. Again, thank you for your service!"

J. Patterson
Newport News, VA

To Whom It May Concern:

"Your salesman was at my father's house on 1/20 for an estimate to install your gutters. I take care of all the needs for my parents' house. Enclosed, you will find the signed estimate for you to begin the work.

The reason I wanted to include this note was to let you know what a pleasure it was to have met and spoke with your salesman. In the past few years, I have dealt with many sales people who have done work on my parents' house, like a new heat pump, siding, windows, etc. and I have to say that he was the first in a long time who was so well informed about your product - actually took the time to explain everything to me and, at the same time, made me feel like I was the only person in the world that he had to meet with that day. This is a shock, as well as a great pleasure to see that in a world that has become so automated and fast-paced, there are still people out there who actually still believe in customer service!

I look forward to seeing these values in the rest of your employees that I have to deal with until the completion of this job."

Sincerely,

D. Lehan-Tolson
Glen Allen, VA

Dear Mr. White:

"On December 12th, we had your gutter system installed on our property in Williamsburg. We would like to comment on the great service we received from your salesman and installers.

We were very impressed with the salesman's presentation and his dedication to overseeing the work. He made sure that we were pleased with every aspect of the job, especially the color choice. We were also very satisfied with the work that your crew did. They diligently worked through the day and into the evening hours without stopping to take a break. It was not only dark, but also cold that evening, and to see them persevere 'till they finished their work was commendable.

We are delighted with the end-result. Not only do the gutters serve a useful and hassle-free purpose; they finish off the trim on the house beautifully. Thank you for your excellent product and outstanding employees!"

Sincerely,

R. & K. Robello
Williamsburg, VA

Dear Sirs,

"Yesterday the gutters were installed on my house, and I want you to know that the whole transaction, from my estimator's call and explanations of the gutter, until the gutters were installed, was a very pleasant experience. The two young men that did the installing worked well together; a great team (even if they wouldn't let me help)."

Sincerely,
G. Benoit
Virginia Beach, VA

Tidewater Gutter Services of Richmond:

"The gutters look great. Your men are very professional. Thanks for your help and the color is right on!"

P. Goodman
Powhatan, VA

Dear Sirs:

"Great job! Nice professional folks who came and put up the gutters. So pleased with the appearance of my house - kind of looks streamlined with the new gutters!

Have recommended you to many of my friends and neighbors."

M. Brown
Norfolk, VA

Dear Sirs,

"Your work was done very well, and very rapidly. Thank you! Do not hesitate to use me as a reference."

R. Pomeroy
Portsmouth, VA

Dear Emmit:

"I am writing to tell you how impressed I am with the caliber of your operation. Let me first try to paint a picture of me before having your K-Guard gutters installed on my house. It is pouring down rain, lightening and thundering. I look out my back door to see water pouring in front of it. Downspout backed up again. Wait, it gets better. I put on my raincoat, go to the shed, and get my 15-foot metal drain snake to go clear it out. No, I did not have a death wish. I just knew I did not want my trim to rot from standing water, and did not realize how truly affordable the solution to my problem would be. So every rainstorm for four years, I have been the human lightening rod.

I was having some upgrades done to my house - vinyl wrap, replacement windows - and was honestly not planning on putting gutters on my house again. One of your salesmen has been a friend of my family for years, and one evening while my house was being worked on, he just planted the seed. Well, I kicked it around in my head for a couple of days and one evening asked him to come over and measure and give me a quote. He came over after working hours, but was just as professional as if it was 9:00am. He measured, showed me some pictures of your work, and spent the time with my wife and me to make us feel comfortable with the purchase. It was about 9:00pm before he left that evening.

Your production manager called me the next day to make an appointment for installation. I was not home, so he left me a message. I believe I also called him on his cell after business hours and he too sounded happy to hear from me, and scheduled an appointment.

The day of installation came and when I got home, I could not even tell anyone had been at my house except for the shiny, new gutters on it. As luck would have it, we got a downpour that evening about two hours after I got home. I put on my raincoat, went to the shed, got my ladder and climbed up just as I had done every storm for the last four years. Only this final time, I just had to watch them in action. It was beautiful. Honestly Emmit, I do not think I have ever felt so good about a purchase. Not even a hint of buyer's regret for even a second. Thank you for providing a truly incredible and superior product, and having the staff to match the product's quality!"

Sincerely,

G. Summerlin (Tidewater Gutter's new #1 fan)
Newport News, VA

To Whom It May Concern,

"Your people did a very nice job and we are very pleased with the work done. All of your men were so nice and polite! Thanks again."

Sincerely,

W. Dickerson
Williamsburg, VA

Tidewater Gutter Services,

"Your company has just completed installation of leaf free gutters on my home. This is a product I should have invested in years ago!

Everything arrived on the date and time agreed upon. The employees and their workmanship were outstanding. The highest level of competency was demonstrated.

I am extremely happy with the product and the results. I will recommend your product and company to my neighbors and friends."

J. Mangrun
Hampton, VA

Guys:

"The gutters look great - and THEY WORK!! Thanks for coming back on Friday to finish the job."

J. Crissman
Chesapeake, VA

Dear President/Owner,

"I am taking the time to write this note because I was so impressed by the installation crew who performed the work. It is not often that I get the opportunity to compliment businesses for doing exemplary work. The young man who headed up the installation crew was one of the most professional and delightful people I've had the pleasure of dealing with. Friendly, competent at his trade, and thoroughly professional, he is a splendid emissary for your company.

There are so many people you have to deal with these days that when you encounter someone like this young man (and the two other members of his crew), it really leaves you with a positive impression of the company for which they work. I trust you will take the appropriate action to recognize what this fella is doing for your company's goodwill."

Sincerely,

C. Fuller
Virginia Beach, VA

To Whom It May Concern:

"I would like to take this opportunity to say 'thank you for a job well done from the beginning to the end'. We had several companies come out to give us estimates and your estimator was by far the most professional, timely and prepared. To say the least, the other companies took 4 to 6 days to even get back to us to set up a time for an estimate. Your estimator called the next day and arrived on timenot so for the other companies.

When the crew came to do the work, they were timely and very professional. We are very pleased with the end results and have even had neighbors ask about the service, which in this day and age is so rare. We will be replacing our roof in the next 2-3 years, and I already know whom to call!"

Sincerely,

J. Kennedy
Williamsburg, VA

Tidewater Gutter Services:

"Your company has just completed installation of leaf free gutters on my home. The purpose of this letter is to give you my evaluation of their work and your product.

The contacts with your people before the installation were just what I wanted: professional, courteous, honest and straightforward. The estimator presented your product and projected installation service perfectly. Then, mail and phone contacts by your production manager left no doubts at all about the project.

On installation day, your trucks arrived and the men 'hit the ground running'! There was no delay, no discussion, no 'fooling around'. Each man obviously knew his particular job, and started it immediately. This business-like attitude prevailed throughout the installation and cleanup. There was never any doubt or concern in my mind about whether they were doing their job well.

During the entire project, not a word of vulgar or profane language was heard, nor was there any loud or offensive behavior of any kind (no boom box on the roof to disturb the entire neighborhood, as I have experienced with other companies). The men were extremely courteous and were constantly working.

I had an opportunity to observe the work of another team of your people. A minor mistake was made installing the gutters around a flat roof, and a second team was called in to evaluate and fix the problem. Again, these men arrived at the same solution to the problem I would have made, and did the job in a superior fashion. The area fixed is actually in better condition, by far, than it was before the mistake. The handling of this event says much about the integrity of your company.

I will recommend your company to anyone who needs roof or gutter work done! Thanks for a great job from a fine team of people!"

C. Haynes
Grafton, VA

Dear Sales Director:

"Just a short note to tell you how GREAT your team performed their duties on the installation of my home. The work was very clean and was performed in a manner to which you would be proud.

You have trained your staff to live up to your saying, 'Uncompromising Business Integrity'. Your sales representative was extremely helpful in answering all of my wife's and my questions. And his follow-up was great after the job was completed.

Thank you!"

Joseph Licari
Hampton, VA

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